Adding an Exam Section
Adding an Exam Section after You Have Registered for the Upcoming Exam Administration
- Log into the website and click "My Profile" in the upper right-hand corner.
- Scroll to "My Event Registrations."
- On the "Edit Sections" page, check the sections you wish to add to your registration.
- Submit payment for the section(s) you just added.
Cancelling an Exam Section
Cancelling an Exam Section
Should you need to cancel one or more exam sections, you must cancel by the cancellation deadline in order to receive a refund.
When an exam registration is cancelled by the cancellation deadline, the refund amount will be issued to the original form of payment less a $100 cancellation fee. Candidates who do not cancel with both PSI and CLARB may be ineligible for refund.
Please note: the cost to start a Council Record is non-refundable.
Follow these steps to cancel an exam section:
- Cancel your appointment(s) with PSI.
- Log into the CLARB website and click "My Profile" in the upper right-hand corner.
- Scroll to "View Exam Registration."
- Click the "Cancel Exam" link next to the section you wish to cancel. Follow the system prompts to complete your cancellation.
- You will receive an email confirmation of your cancellation.
"Good Cause" Policy
CLARB's "Good Cause" policy may apply if you are unable to attend the exam administration due to severe physical or emotional hardship.
Contact CLARB to find out what documentation you need to submit to have your case reviewed in accordance with this policy. Candidates who are approved under this policy will receive a refund to the original form of payment less a $100 cancellation fee. All requests for Good Cause should be submitted as soon as possible, however, requests will not be accepted if received more than 30 days after the exam administration.